Mrs. Ann Nelson joined Parks Hospitality in January 2017 as the General Manager of the Double Tree by Hilton Raleigh-Cary. In November 2017, she was promoted to Regional Director of Operations. Mrs. Nelson is responsible for oversight of the Company’s operations to ensure consistent policies and practices across the Company’s portfolio. This includes development and implementation of strategies and standard operating procedures, guest satisfaction scores, net operating income, quality assurance inspections and associate satisfaction. Ann has been in the hospitality industry for 17 years working on the property level at a variety of full service hotels under the Hyatt, Marriott and Hilton brands. Prior to joining Parks Hospitality, Ann worked for Concord Hotels as the Director of Room Operations and Director of Catering at the Renaissance Raleigh North Hills Hotel.
Mrs. Nelson obtained her bachelor of science from Florida State University in Business with a concentration in Hospitality Management and Tourism.